Privacy Policy

Last updated: 31 August 2026

This Privacy Policy explains how personal data of users is processed through the landee.app website. We collect this data not only directly through our website, but also through related digital resources, social media, our marketing activities, and the other activities described in this Policy. The Policy applies to everyone who visits the website or uses our Services (the «Customers», «Users» or «You»).

For the purposes of this Policy, the term "Website" refers to landee.app, and the term "Services" or "Service" means the services provided through our web service, including the ability to create an "online site" and to use a widget with direct buttons for access to messengers, among other features.

We take all reasonable technical and legal measures to keep your information secure and to protect it against unauthorised access, alteration, disclosure or destruction. Our measures include, but are not limited to, encryption and physical and administrative controls over access to our data and servers.

Any personal data we collect will be used only within the limits described in this Policy: to provide the Services you request, to improve our Services, to communicate with you, and to ensure our actions comply with legal requirements.

Scope

In this Policy, the term "personal information" means information relating to an identified or identifiable natural person. This covers data that can identify you directly or indirectly, including but not limited to a name, an identification number, location data, online identifiers, and one or more characteristics of physical, physiological, genetic, mental, economic, cultural or social identity. Information collected through our website and services is used solely to provide our Services to customers.

Our services may contain links to other websites, services and information resources whose privacy policies govern the use of information on those platforms. We recommend that you read the privacy policies of any other websites or platforms carefully, to understand how your information may be used.

Information you provide to us

When you visit our website and use our services, we may request and collect your personal data. This may include your name, email address, instant messaging identifier, and other information related to you, such as your company name and website.

We collect this data when you fill in web forms on our site, use interactive features such as taking part in surveys, or contact us with requests or comments.

Information we collect

Cookies and other tracking technologies: We use cookies and other data collection technologies to gather information, including your personal data, data about devices and networks, and your interaction with our website. This data helps us improve your experience, manage content, and measure the effectiveness of our advertising.

Third parties: We may work with third parties who may use cookies to collect information about your activity on our website and other sites, in order to offer you advertising based on your browsing and interests. If you wish to opt out of such personalisation, you can contact us at [email protected].

Electronic communications: In our emails we may use technologies such as web beacons to track interactions, which can help us determine whether a message was opened and whether actions in it were taken.

Data storage and sessions: Your data is stored in a PostgreSQL database. The application is hosted on Vercel. Media files you upload are stored in Cloudflare R2. Sign-in and sessions are handled by better-auth.

Server logs: We collect information such as your IP address, browser type, internet provider, referring/exit pages, operating system, date/time stamp, and requested information, which helps us diagnose problems with our server, administer the site, and improve the service.

Analytics: We use Google Analytics to collect anonymised information about use of the website. Separately, we run our own analytics for pages created by users — see the section on visitor data below.

We encourage you to read the privacy policies of other sites you visit through links from our service, to understand how they handle your information.

Information collected from other sources

Information from third-party services: We may receive your personal information from Google if you sign in through it. In that case we receive your name, email address and profile photograph — exactly what your settings in Google allow. We use this data to simplify registration.

Single sign-on: You can register or sign in through Google. This service verifies your identity and passes us the data needed to create a profile.

We always recommend checking your privacy settings on third-party platforms to understand what information you pass to us through them, and to make changes where necessary.

How we use the information we collect

We may use the information we collect about you (including personal information) for various purposes:

  • Providing and managing our Services: this includes ensuring access to our Services and supporting their functionality.
  • Communication: sending technical notices, updates, information about changes to our policies, and responding to your comments, questions and requests.
  • Monitoring and analysis: monitoring and analysing trends, your activity on the website and interaction with the services in order to improve service quality.
  • Preventing unlawful activity: investigating and preventing actions that may breach our policies or be unlawful.
  • Personalisation: adapting websites and services to your individual needs and interests.
  • Other purposes: using information for any other purposes for which we obtain your consent.
  • We aim for transparency and openness in how we collect and use your personal information, and remain open to your questions and concerns about your privacy.

Sharing collected information

Third-party service providers: We do not pass your personal information to third parties unnecessarily. However, where this is required to provide our services, ensure security or preserve your information, we may share your information with our trusted third-party service providers. These providers maintain our website and handle hosting, software development, backup, storage, payment processing and analytics. They have access to your information only to the extent necessary to perform their functions and may not use it for other purposes.

Compliance with laws and law enforcement requests. Protecting our rights: We may disclose your information in response to lawful requests from state or law enforcement bodies, and in cases that require us to protect our legitimate interests in legal proceedings. We may also share your information where we consider it necessary to prevent or investigate possible offences, including fraud or threats to a person's physical safety, and in other cases provided for by law.

With your direct consent: With your consent, we may also pass your personal information to other third parties. You will be asked to give such consent explicitly before any such transfer.

How long we keep your personal information

We keep your personal information for as long as necessary to achieve the purposes set out in this Privacy Policy, or for a longer period where required by law. This may include keeping information to meet tax, accounting or other legal requirements. When keeping your personal information is no longer necessary for our legitimate business needs, we delete it, anonymise it, or isolate it to make further processing impossible. Where full deletion is technically impossible — for example, when it is held in backup archives — we ensure it is stored securely in isolation until deletion becomes possible.

Your rights regarding personal information

Subject to the conditions set out in this Privacy Policy, you have the following privacy rights:

Right to object: You have the right to object at any time to the processing of your information, in particular where such processing is based on the performance of tasks in the public interest, the exercise of official authority, or our legitimate interest, including profiling. You also have the right to object to the processing of your data for marketing purposes.

Right of access: You have the right to obtain confirmation that your personal data is being processed, along with access to your data and additional information about that processing.

Right to rectification: You have the right to request correction of inaccuracies in your personal information without undue delay.

Right to erasure: You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer needed for the purposes for which it was collected.

Right to restrict processing: You have the right to request restriction of the processing of your information. Processing will be restricted until your objection is verified or a correction is made.

Right to data portability: You have the right to receive the personal information you provided to us in a structured, commonly used and machine-readable format, and the right to transmit that information to another controller without hindrance from us.

Requests and how they are handled: Requests may be made orally or in writing and are processed within 30 days. In complex or numerous cases this period may be extended by a further two months. If we decide not to act on your request, we will provide reasons for that decision.

Security of your personal information: We are committed to protecting your data in line with the best security standards.

Automated decision-making and profiling: We do not use automated decision-making or profiling without your involvement.

If you have questions, or wish to exercise your rights, please contact us at [email protected].

Personal data collected by users on users' sites

Our service does not process the personal data that users collect on their own sites. Instead, we provide computing capacity that users may use to collect data. In this context we act not as a "Controller" but as a "Processor" of data under the EU General Data Protection Regulation (GDPR).

Data collected on users' sites is stored in their personal accounts on our service. Users can delete their data themselves.

Users are personally responsible for the processing of third parties' personal data, including ensuring compliance with the GDPR and other applicable laws. This includes the obligation to obtain the appropriate permissions and to place the necessary legal documents and information on their own sites.

While our service does not provide legal advice, we recommend that users who process personal data include a user agreement and a privacy policy on their sites. We also recommend adding links to these documents in data collection forms, for transparency and legal compliance.

Children's personal data

Our services are intended for use by people aged 16 and over. We do not knowingly collect personal information from children under 16. If you are under 16, please do not submit any personal information through our website or service. We encourage parents and guardians to monitor their children's online activity actively and to help enforce this policy by not permitting personal information to be submitted through our website or service without their permission.

If you believe we may have received any information from or about a child under 16, please contact us immediately at [email protected]. We will take the necessary steps to verify and delete such information from our databases.

Account deletion

If you wish to delete your account and all data associated with it, contact our Care Team (Email: [email protected], Telegram: @landee_support). After you get in touch, our team will give you detailed instructions on deleting the account. Requests are processed within 2 working days.

Changes to the privacy policy

We reserve the right to make changes to this Privacy Policy at any time. If we make material changes, we will notify you by posting a prominent notice on our site or in the service before the changes take effect. We recommend that you review our site regularly to stay aware of any updates to our privacy rules.

Your continued use of our site or service after these changes take effect means you agree to the updated Privacy Policy. If you do not agree with the updated Policy, you should stop using our site and services.

Contact us

If you have questions or comments about our Privacy Policy or how we process your personal data, please do not hesitate to contact us. You can email us at: [email protected].

We aim to answer all enquiries quickly and effectively, and will do everything we can to resolve your questions.